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Office

3 Impangela Road, Sebenza Ext 6, Edenvale, South Africa, 1609

Coming soon!

Frequently Asked Questions

What services do you offer?

Strategic Sourcing: Tailoring product procurement to align with client technical specifications and commercial objectives.
Supplier Prequalification: Rigorous vetting to ensure consistent quality and supply chain reliability.
Brand Representation & Distribution: Managing market entry and expansion through strategic channel partnerships and end-to-end product placement.
Cost Estimation & Procurement: Managing the end-to-end tendering and purchasing process.
Quality Assurance & Inspection: Comprehensive inspection programs for manufactured and fabricated items, including real-time expediting and reporting.
Specialised Packaging: Professional packing, crating, and marking, with full compliance for Dangerous Goods.
Logistics & Warehousing: Secure consolidation, container loading, and strategic warehouse management.
Freight Coordination: Direct delivery to appointed forwarders and end-to-end shipment management to meet critical deadlines.

How can I request a quote?

Online RFQ Form: Fill out our digital request form for an automated intake of your project data.
Direct Email: Send your technical specifications and commercial requirements to info@totalsource.co.za.
Regardless of the method chosen, our team will review your request and contact you promptly with a formal quotation or to request any necessary clarifications.

What payment methods are accepted?

We offer 30-day accounts to established partners who demonstrate a consistent, high-volume sales history with us.

If you are a new customer, we require a period of successful upfront transactions before a credit application can be reviewed.

Please note that we exclusively accept electronic bank transfers (EFT) for all account settlements and upfront payments; we do not accept cheques, credit cards, or cash for payments.

Can I request freight rates only?

No, we do not operate as an independent freight forwarder or third-party logistics provider.

We only quote freight rates and arrange transportation for goods supplied by our company. Our logistics services are dedicated exclusively to delivering our own products to our customers, ensuring a streamlined and secure supply chain from our warehouse to your project.

How do I track my order?

We proactively monitor every stage of your order and are happy to provide specific, real-time updates whenever you need them.

Please reach out to our team for an up-to-the-minute update when needed.

We are always happy to motivate haste on critical orders when needed.

Request Your Custom Quote Today

Ready to explore our services? Get started by requesting a tailored quote that meets your needs. We’re here to assist you every step of the way.